We accept all cards. Cash receives a 5% discount; however, a card must be on-file to make reservations. Please call/text the team to make a reservation if you plan on paying by cash.
Please be respectful to our staff, and mindful of our delivery route which is constantly changing. Typically we start rental drop offs at 8:30 AM in Wellfleet, 9:30 AM in Eastham and are in Orleans by 10:30 AM. Car traffic, road-work, group tours, private lessons, and weather can all effect our schedule and promptness. We do our best to communicate any delays and pride ourself on our exemplary customer service. We do service all Cape towns-- contact us today about your delivery!
Put in your delivery time preference and we will do our best to make it work!
On the morning of your reservation our team will reach out to you to give a better estimate of when you can expect our arrival. We will do our best to deliver the rentals within 30 minutes of the time requested time but will be in communication via text with any updates. Thank you.
We start rentals pickups at 5:00 PM in Wellfleet, 5:30 PM in Eastham, and 6:00 PM in Orleans.
All rentals and equipment are required to be in your DRIVEWAY be the respective time above on the final day of your rental duration. If rentals are not ready for pick up you may be charged a $25/hr late fee or may be charged the day rate and could keep the rentals another day (staff discretion). Please be respectful of other's reservations that could be utilizing the same rental equipment and have it all ready for pick up.
Within 48 hours are charged a full fee. All other cancellations are charged a 50% fee.
Please take gentle care of our property - Customer is financially responsible for any loss or damage.
Each rental is supplied with appropriate lifejacket and paddle. Add-ons available.
Additional lifejackets, paddles, and drybags are available just ask your delivery driver.
You must purchase parking passes from the town your are paddling in unless you are being dropped off or biking to the waterway. You are responsible for planning your paddle, including purchasing any necessary parking passes. Please refer to town websites for accurate information and for sales.